Company Policies & Product Information

TempShield For SafetyWHAT IS TEMPSHIELD ™?  TempShield™ is an emergency preparedness device designed to temporarily restrict viewing through the classroom door windows during school lockdowns.

SAFETY: TempShield™ is created from isotropic rubberized magnetic material which is flame retardant.

INTELLECTUAL PROPERTY: TempShield ™ is a patent-pending product within the United States Office of Patent and Trademark division. Reproduction, importation, and/or manufacture of this product without express permission is a criminal act.

DISCLAIMER: Users should ALWAYS use TempShield™ in accordance with school emergency preparedness. Teachers should maintain direct supervision while TempShield™ is being used on any door or window.

PRODUCT USE: As the name indicates TempShield™ should only be used for temporary periods of time and during specific types of emergencies. By using this product you and your staff agree to strict compliance with policy and procedures as outlined in school emergency plans.

CLEANING: TempShield™ may occasionally need to be cleaned. TempShield™ should be cleaned with warm soapy water ONLY.

PROPER USE: Like any other emergency tool, clear instructions should be built into policies and procedures to provide proper instruction on how, when and under what circumstances TempShield™ should be used.

WARRANTY: Your 2- year warranty begins with the date of purchase. The 2-year warranty does not cover damage, defects, or failure caused by misuse, improper care, or failure to properly store the product.

STORAGE: This product should always be stored in a secure location away from areas where TempShield™ can be tampered with.

MAGNETIC GRIP: TempShield™ should be stored at room temperature for best magnetic grip results. TempShield™ should be stored for emergency deployment i.e. (in a desk). Users should not roll product during storage.

PRIVACY POLICY

Correctional Security Products, LLC. is located at 1708 Brantley Drive, Gulf Breeze, Florida 32563-9363. Our customer service department can be contacted from 8:00 am to 5:00 pm (Central) at 505-710-3851. Correctional Security Products, LLC, (hereafter referred to as TempShield™) has created this privacy policy to demonstrate our commitment to the privacy of our users on our websites. This privacy policy covers treatment of personally identifiable information collected by TempShield™ through a website owned and operated by Correctional Security Products LLC. This privacy policy does not apply to the practices of companies that TempShield™ does not own or control, or of persons that TempShield™ does not employ or manage, including any third-party content contributors bound by contract and any third-party websites to which TempShield™websites link.

LIABILITY DISCLAIMER

By purchasing TempShield, the buyer agrees not to hold Correctional Security Products, LLC. liable or responsible for inappropriate use of this product.  The buyer agrees that all school policies and procedures must be adhered to FIRST while using this product.  The buyer also understands that TempShield™ is designed to be used for short and/or minimum periods of time, and in compliance with local policies and procedures.

This product should only be stored in a secure location away from and or where students do not have access.  This product should not be stored on the ground.  Users should not roll product during storage.

CONSENT POLICY

If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any personal information to TempShield™. If you have provided personal information to TempShield™ and no longer consent to its use or disclosure as outlined herein, please notify TempShield™ via the website “contact us” or telephone our customer service department at 505-710-3851.

SECURE CHECKOUT AND PAYMENT POLICY

We accept all major credit cards, Check/Money Order, Cash on Delivery. Your Credit Cards will be charged when you place your order. If we are unable to fulfill your order for any reason, your credit card will not be charged. Mailing Address for Check/Money Order: Tempshield 1708 Brantley Drive, Gulf Breeze, Florida 32563-9363

RETURNS, REFUNDS, AND EXCHANGE POLICIES

Due to the uniqueness of the items (amount of weight involved in each shipment) we sell, we respectfully ask you to adhere to the policies below.  Please consult our Customer Service Representative at 505-710-3851 prior to completing any returns. In order to properly receive credit, refund and/or exchange products the following must be adhered to: Provide a letter making a request and the reason for the request and include original container/packaging. Product must be the wrong size, exchanging defective or damaged TempShields must be pre-approved by our Customer Service Rep 505-710-3851 (return authorization number). Product must be returned within 7-days of delivery receipt.  There will be a 15% restocking fee, and all products should be returned to 1708 Brantley Drive, Gulf Breeze, Florida 32563-9363.

DELIVERY AND SHIPPING POLICY

We promise to get your order shipped within 72- hours (Monday-Friday 8am-5pm) We use the following carriers: USPS, UPS, FedEx Ground & DHL. Most shipments should arrive within 7-business days.  Upon initial purchase, TempShield™ will incur all shipping costs to our customers. If an item goes on backorder we will ship you the items of your order that are in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

SECURE CHECKOUT

Ordering from TempShieldSchools.com is easy. Simply navigate to a product’s webpage, choose the correct product and select the ADD TO CART button. If applicable, select any of the desired product options (i.e.  size, etc.) found on the Product Options page and click CONTINUE. Your shopping cart will be displayed after each item is added so that you can review your order. When you have finished adding items to your shopping cart, select the SECURE CHECKOUT button and complete checkout stages 1 (customer information), 2 (shipping and payment selection) and 3 (payment information).

COLLECTION AND USE OF PERSONAL INFORMATION

You can visit the websites of TempShieldSchools.com without revealing any personal information. However, TempShieldSchools.com needs certain personal information if you wish to purchase our products; register for an affiliate account, receive TempShieldSchools.com newsletter or use certain TempShield.us services. Where required, this information may include your personal contact information and/or your company contact information. TempShieldSchools.com will use this information to reply to your inquiries, to provide you with requested products and services, to set up your member’s account, and to contact you regarding new products and services. By accessing the services of TempShieldSchools.com and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy.

COLLECTION AND USE OF NON-PERSONAL INFORMATION

TempShieldSchools.com DOES NOT automatically receive and record non-personal information on our server logs from your browser, nor do we allow third-party companies that are presenting advertisements on some of our pages to set and access their cookies on your computer.

INFORMATION SHARING AND DISCLOSURE

TempShieldSchools.com may otherwise disclose your personal information when; we have your expressed consent to share the information for a specified purpose; we need to respond to subpoenas, court orders or other legal processes; we need to protect the personal safety of the users of our websites or defend the rights or property of TempShieldSchools.com.

SECURITY

Unfortunately, no data transmission over the Internet can be considered 100% secure. However, your information is protected for your privacy and security. TempShieldSchools.com uses industry-standard SSL-encryption to protect data transmissions. We also safeguard your personal information from unauthorized access, through access control procedures, network firewalls, and physical security measures.  Further, TempShieldSchools.com retains your personal information only as long as necessary to fulfill the purposes identified above or as required by law.

CHANGES IN PRIVACY POLICY

Correctional Security Products, LLC. may at any time, without notice to you and in its sole discretion, amend this policy from time to time. Please review this policy periodically. Your continued use of TempShieldSchools.com after any such amendments signifies your acceptance thereof.

QUESTIONS

If you have questions or suggestions about this privacy policy or your personal information, please e-mail us thru the Contact Us section of the site.  Feel free to phone our customer service representatives at 505-710-3851.